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Frequently Asked Questions
Everything you need to know about our products, billing, security, and setup.
Do you offer a free trial?
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Absolutely! We offer a 7-day free trial, including an onboarding call to set up and go over specifics. After the trial, you can transition seamlessly into a full subscription.
Can I cancel my subscription?
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How do you ensure the security and privacy of our data?
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Which integrations are available?
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Can we update our branding and formatting preferences?
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How long does the setup process take?
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Can you anonymise CVs?
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What support do you provide?
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What happens if I need more than the included templates?
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Do I need technical expertise to use the formatter?
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How do I know if my CVs are formatted correctly?
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Can I generate reports about CV formatting activity?
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Is there a limit to the number of users who can access the formatter?
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What happens during maintenance or downtime?
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Can I integrate the formatter with multiple CRMs?
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What kind of support is available after onboarding?
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How long does it take to implement customisations?
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Can I share access with external stakeholders?
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What happens if I need to pause my subscription?
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What happens if I exceed my monthly CV limit?
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Can I upgrade or downgrade my plan?
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Can I cancel my subscription?
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Can I switch to an annual plan later?
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Still Need Help?
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